Where we work, and how we work and interact with colleagues, partners and customers, has been changing. Change will probably be hastened by the current crisis, so what can we do to equip employees to make the best of it?
I just read an article, The State of Knowledge Management in 2020, that has some interesting perceptions about the intersection between digital collaboration and knowledge management. It brought to mind a video article, which a colleague published a few years ago in which he listed five reasons why Why Knowledge Management Matters More Than Ever. In light of the current changes many are facing now in work practices, those five reasons are more prescient than ever.
Your employees need more than video conferencing and instant chat to work from home. Particularly in a time of crisis like now, they have many personal as well as work calls on their time. They need tools that help them manage that.