Will there be a New (and better) Normal for how we work?

Where we work, and how we work and interact with colleagues, partners and customers, has been changing. Change will probably be hastened by the current crisis, so what can we do to equip employees to make the best of it?

Collaboration alone is not enough

Getting collaboration right isn’t just about selecting a new chat tool, and thinking about collaboration in isolation misses the point. To fully maximise the transformational opportunities afforded by new technologies requires whole systems thinking, ensuring all the elements of communication, process and knowledge are harmonised.