Do It Yourself

Social business needs to be DIY. Starting an enterprise social network should be as simple as starting a simple blog. “We’d love to start using enterprise social networking… but our IT department just doesn’t have the time or budget to support us”. Unfortunately, this is a common refrain. It’s well …

The “Best-of-Breed” Myth

Social business networks should provide developers with an open, holistic platform to integrate any number of useful tools. In BroadVision’s 17 years as an enterprise web application vendor, there have been two recurring questions that many of our customers have asked themselves. • “Build or buy?” • “Integrated suite or …

Choose the Cloud

If your social network is to be truly social – enabling you to connect with anyone, anywhere, on any device – it needs to live in the cloud. Before going any further, it’s worth defining what we mean by “the cloud”. The technology industry is notoriously bad at assuming everyone …

Us and Them: who needs convergence anyway?

I’ve been at the Enterprise 2.0 conference in Santa Clara this week, and this morning I had the privilege of listening to Paul Greenberg, “godfather of CRM”, talk about convergence of Enterprise 2.0 and social CRM. As a long-term advocate of social CRM, I didn’t need convincing, and felt Paul …

Like To Dislike

After last month’s Facebook dislike button scam, I enjoyed reading this article from The Next Web explaining why Facebook will never have real dislike button. They say “people simply can’t be trusted to use a dislike button sensibly”. It’s a slightly depressing observation to make, but for a consumer social network, it’s …

Is There An Echo In Here?

I couldn’t help a wry smile this week when I saw that Sheryl Sandberg, COO of Facebook was quoted as saying that: in the next three to five years, a website that isn’t tailored to a specific user’s interest will be an anachronism BroadVision, of course, have a bit of …

Not just Enterprise++

There’s an old programming joke about what “C++” actually means in the C++ language. It means “increment C, but use the original value”. What makes this funny (well, as funny as a programming joke can be) is that this was exactly the way many people used C++ – just like …